Scale your production. Become a leader. Enjoy greater work/life balance
even as you increase your client base and your volume.
We’ll show you what’s possible when a company sets you up for success,
and then gets out of the way.
Get the products, infrastructure and technology to blow the doors off your production.
Access best-in-class coaching for you and your team, from a company with entrepreneurial spirit running through its veins.
Team up with a strong, stable lender that holds onto its customers for life.
“The only thing I wish I had done differently in my career was to join Guild sooner.”Bradley L’Engle, Loan Officer
We believe mortgage relationships are best managed at the local level, so we give leaders in each region more freedom to run and control their business. You’ll have the best of both worlds—local operations centers for faster processing times, backed by the resources and efficiencies of a large national lender.
Surround yourself with the kind of support that will enable your business to scale – whether that is hiring a Loan Officer Assistant, a Transaction Coordinator, or a Business Development Coordinator. Choose how you want to build your team organization. No matter what positions you choose, we believe that leadership comes from the person, not the title.
Jayson Stebbins, Branch Manager
Joined Guild in 2007
At Guild, our local operations teams support the relationships you build with customers and agents by getting the job done—loan by loan, day after day.
Here, you get branch-level processing with regional underwriting and funding. You get knowledgeable people you can talk to in person. And you get an ops team that’s truly got your back.
Jennifer Stapish, Loan Processor
Joined Guild in 2014
Guild’s proprietary LOS system is designed to help you make decisions faster, and to process and close loans with more speed and accuracy. Features include:
In 2017, we launched MyMortgage, a digital mortgage portal offering a paperless loan application with a personalized mortgage experience. Customers can upload documents and manage their checklists from any mobile device.
Meanwhile, our Sales and Marketing leadership are driving business transformation through the deployment of Salesforce and our state-of-the-art marketing automation systems, offering you 360-degree views of the customer lifecycle.
As a mortgage technology company, Guild understands that continued innovation is the driver of our continued growth and success. We’ve made significant investments in technology and infrastructure across the company, and brought in some of the best talent in the industry to ensure our competitive edge.
Guild invests in building a strong national brand recognized for doing what’s right for every borrower, and closing on time. Our customer service mantra? Deliver what matters. We believe people still need experts who can guide them through the complexity of the mortgage process. Our marketing equips Guild loan officers to:
The proof is in the numbers: Guild enjoys customer satisfaction scores consistently in the high 90s, according to MortgageSAT, a leading borrower satisfaction survey.
Krista Schram, Loan Officer, Joined Guild in 2017
Len Pagan, Sales Manager, Joined Guild in 2014
Cynthia Leal, Branch Manager, Joined Guild in 2015
Mike Bowen, Branch Manager, Joined Guild in 2011
Shayla Gifford, Branch Manager, Joined Guild in 2009
Casey Oiness, Sales Manager, Joined Guild in 2015
Michelle Castle, Branch Manager, Joined Guild in 2011
As a longtime direct lender, Guild enjoys deep relationships with GSEs and investors. These relationships have allowed us to become a leading innovator in the mortgage industry. We partner with Unison to provide an equity share program that doubles buyers’ down payments regardless of their income. We also offer specialized programs for renovation and energy efficient mortgages.
From our earliest days as the finance arm of a regional builder, our special strength has been helping first-time homebuyers, with expertise in government loans. Over time, we’ve aggressively developed a wide array of specialized programs to fit every borrower’s life, from state bond programs to $3M jumbo loans.
Our large servicing portfolio is a natural hedge, providing financial stability and continued in our growth. It also allows us to maintain control over the quality of the customer experience throughout the life of the loan, helping to build and strengthen long-term relationships with our customers.
Our $30 billion portfolio is set to double by 2021—the more we grow, the larger our advantage over our industry competitors. That means more hedge for the company, more leads for you and longer relationships with your customers. We help you build customers for life, with sophisticated trigger campaigns to reach your most eligible past customers. Contact us today to find out more.
Erica Davis, Loan Officer
Joined Guild in 2012
Through GuildU, our corporate university, we offer loan officers a powerful, structured program to grow your business faster. It’s your chance to learn from top producers, apply lessons for personal and professional development, and realize real results – one year after enrollment, students see an average income increase of 42%.
In fact, GuildU allows employees across the company to access self-paced, online learning modules and sign up for face-to-face classes on a variety of topics, such as maximizing sales efforts or leadership skills.
Coaching goes beyond the classroom, too. Our approachable, open-door culture invites people to reach out and ask questions. Leaders are generous with their time, sharing their experiences and expertise to help you succeed.
In 2012, we unveiled the company-wide Guild Giving program to help employees contribute to charitable causes in their own communities with a dollar-for-dollar donation match up to a maximum of $250 per year, and support for up to 16 hours of paid volunteer time for each employee.
In 2017, we launched the Guild Giving Foundation to further support employee volunteerism, and to directly support financial literacy and shelter organizations at a company-wide level. Its volunteer initiatives support youth development, economic revitalization, hunger, homelessness, veterans services and domestic violence organizations.
Finally, Guild partners at an industry level with the Mortgage Bankers Association (MBA) on its Opens Doors Foundation, which provides mortgage and rental assistance to families with critically ill or injured children.
We’ll help you get there, too. Our culture is built on sharing and coaching—we’re in it together and we’re here for each other. You’ll be surrounded by smart, energetic, supportive teammates who want to see you succeed. It’s how we’ve always worked, but when people join us, they say it feels like a breath of fresh air.